Hospitality and Travel

Conferences

The key component of every on-site package of event-related materials should be an "official" conference book. This tool is critical for making the most out of the group meeting experience.

Conference centre managers report that events are becoming shorter and very focused, with less social time and longer work days. With numerous break-out sessions going on concurrently, and topics and locations changing frequently, attendees need a floor plan and clearly marked sessions.

Guests

Any time guests are scheduled to attend a planned event, it's good practice to send a confirmation letter with helpful details about the facility. this kind of personal contact is especially important today. Confronted by rising costs, lower occupancy levels and rate wars, hotels are cutting expenses to prop up their profit margins.

In such an environment, every written contact with a guest is another "touch point" to the overall experience that the guest has with a hotel, association or event.

fus communication has a vast and deep knowledge of the Cruise, Event & Convention, Time-Share and Casino businesses and understands the important of strengthening guest relations and the overall guest experience.

Please call fus today to see if we may be of service to your organization and guests.